Users

This is where you can add and manage SAFEOPS user accounts, including your agents.

To access your users’ list:

  • Click on your username or your avatar in the right corner of the SAFEOPS header.
  • In the drop down menu, click on Settings
  • In the left side of your page, click on Users in the settings menu.

To add a new account

  • Click on the button Add user
  • In the new page, type the relative information of your user
  • If the user that you are entering is an agent, add his station and the expiration date of his badge.
  • To finish, click on the button Save.
How to add a task to a service

How to add an agent

The agent’s station should be part of his country.

To disable a user :

  • Go to the list of users, in the Settings section
  • Click on the option icon in the right corner of your user's panel
  • Click Disable account
  • In the dialog box that appears, confirm by clicking on the Disable button

A user whose account is disabled cannot connect to SAFEOPS applications.

When you disable the account of an agent, he is automatically disassociated from its station and his flights.

To enable a user :

  • Go to the list of users, in the Settings section
  • Click on the option icon in the right corner of your user's panel
  • Click Enable account
  • In the dialog box that appears, confirm by clicking on the Enable button

To delete user :

  • Go to the list of users, in the Settings section
  • Click on the option icon in the right corner of your user's panel
  • Click Disable Account
  • In the dialog box that appears, confirm by clicking on the Disable button
  • Click on the option icon again
  • Click Delete account
  • In the dialog box that appears, confirm by clicking on the Delete button

User Details

To access your user details, click on the name of your user in the users' list page or from the other pages of SAFEOPS.

General Information panel

This panel displays the information about the person holding the account.

To add a picture :

  • Go to the User Details page in the Settings section
  • Hover over the area of the picture with your cursor
  • Click on the Add button
  • In the dialog box, click the Upload Image button
  • Choose a picture
  • Resize your image by moving the square on the original image. Change the zoom level, if necessary, by moving the square’s corners.
  • Click the Save button

To update the user general information :

  • Go to the User Details page in the Settings section
  • Click the Edit icon in the upper-right corner of the General Information panel
  • In the dialog box, edit the information.
  • Click the Save button

To change the user's country :

  • Go to the User Details page in the Settings section
  • Click the Edit icon in the upper-right corner of the General Information panel
  • In the dialog box, select another country.
  • Click the Save button

The user’s country determines in which stations he can be assigned. If your user is already assigned to a station, changing his country will decommission him from his station.

In SAFEOPS, time is displayed in local time, depending on the time zone of the logged user.
To change a user's time zone :

  • Go to the User Details page in the Settings section
  • Click the Edit icon in the upper-right corner of the General Information panel
  • In the dialog box, change the time zone field
  • Click the Save button

Account Information panel

This panel contains information about your user's account:

  • User name: this is the name that will be displayed on SAFEOPS header and the Android application menu. A user can log in to SAFEOPS applications using his username instead of his email.
  • The email address and password that will allow him to connect to SAFEOPS applications.
  • Account status: which will determine whether the user can log in or not.

To change the username :

  • Go to the User Details page in the Settings section
  • Click the Option icon in the upper-right corner of the Account panel
  • From the drop-down menu, choose Change account information
  • In the dialog box, change the Username field
  • Click the Save button

To change the user's email

  • Go to the User Details page in the Settings section
  • Click the Option icon in the upper-right corner of the Account panel
  • From the drop-down menu, choose Change account information
  • In the dialog box, change the Email field
  • Click the Save button

The email address of the administrator is linked to the SAFEOPS account.
To change this email, please contact the support team.

To disable a user account

  • Go to the User Details page in the Settings section
  • Click the Option icon in the upper-right corner of the Account panel
  • From the drop-down menu, choose Change account information
  • In the dialog box, check the box Disable for Account status
  • Click the Save button

A user whose account is disabled cannot log in to SAFEOPS applications.

When you disable the account of an agent, it is automatically disassociated from his station and his next flights.

To enable a user account

  • Go to the User Details page in the Settings section
  • Click the Option icon in the upper-right corner of the Account panel
  • From the drop-down menu, choose Change account information
  • In the dialog box, check the box Enable for Account status
  • Click the Save button

To change the user password

  • Go to the User Details page in the Settings section
  • Click the Option icon in the upper-right corner of the Account panel
  • From the drop-down menu, choose Change Password
  • In the dialog box, enter the new password
  • Click the Save button

The Station panel

This panel is relative to the station where your user is working.

If your user is an agent, be sure to assign him to a station so that he can operate with the Android application.

To assign a user to a station :

  • Click on the name of the user to go to the User Details page in the Settings section
  • Click the Option icon in the upper right corner of the Station panel
  • From the drop-down menu, choose Edit Station Assignment
  • In the dialog box, enter the name or the IATA or ICAO code of the station
  • Add the expiration date of your agent's badge
  • Click the Save button

The user’s country determines the stations where he can be assigned. Make sure your agent's country is the same as the country where you want to assign him.

To edit the user’s assignment to a station :

  • Go to the User Details page in the Settings section
  • Click the Option icon in the upper right corner of the Station panel
  • From the drop-down menu, choose Edit Station Assignment
  • In the dialog box, enter the name or the IATA or ICAO code of the station
  • Add the expiration date of your agent's badge
  • Click the Save button

To remove the user’s assignment to a station :

  • Go to the User Details page in the Settings section
  • Click the Option icon in the upper right corner of the Station panel
  • From the drop-down menu, choose Remove station assignment
  • In the dialog box that appears, confirm your action by clicking the Delete button

When you disengage an agent from a station, he is automatically removed from its next flights.

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